Privacy Policy

Policy Objectives

This privacy policy aims to:

• Comply with Colombian constitutional articles 15 and 20 regarding data protection
• Protect personal data rights of our users and customers
• Define the complete data treatment lifecycle
• Establish clear communication channels for information requests

Guiding Principles

Our data treatment is governed by the following principles:

Data Collection Principles

• Freedom of Consent: Data collection requires explicit authorization from data subjects
• Data Minimization: We collect only necessary data for specified purposes
• Purpose Specification: All data collection has clearly defined and legitimate purposes

Data Conservation and Use

• Temporality: Data is kept only for the time necessary to fulfill collection purposes
• Data Accuracy: We maintain complete, accurate, and up-to-date information
• Security: Technical and administrative measures protect data integrity and availability
• Confidentiality: Data access is restricted to authorized personnel only

Types of Data We Collect

We may collect the following categories of personal data:

Identification and Contact Data

• Full name and identification numbers
• Email addresses and phone numbers
• Physical and mailing addresses
• Location and geographical data

Professional and Educational Data

• Educational background and certifications
• Professional experience and skills
• Current employment status and company information
• Learning preferences and interests

Technical and Usage Data

• Device information and browser type
• Website usage patterns and preferences
• IP addresses and connection information
• Cookies and similar tracking technologies

Data Processing Purposes

We process your personal data for the following purposes:

• Service Provision: Delivering educational services, courses, and training programs
• Communication: Sending course updates, events invitations, and important notifications
• Customer Management: Managing student accounts, progress tracking, and support
• Service Improvement: Conducting surveys and analyzing usage to enhance our offerings
• Marketing Communications: Sending promotional content and personalized recommendations
• Legal Obligations: Complying with applicable laws and regulations

Your Rights

As a data subject, you have the following rights:

1. Access: Request information about your personal data we process
2. Update and Correction: Request corrections to inaccurate or incomplete data
3. Authorization Proof: Request evidence of the authorization you have given
4. File Complaints: Submit complaints about our data processing practices
5. Revoke Authorization: Withdraw consent when technically and legally feasible
6. Refuse Sensitive Data: Opt out of providing sensitive personal information

Data Security

We implement comprehensive security measures to protect your personal data:

• Technical safeguards including encryption, secure protocols, and access controls
• Administrative measures including staff training and confidentiality agreements
• Physical security measures to protect data storage and processing facilities
• Regular security monitoring and incident response procedures

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of data and the purpose of processing.

Data Sharing

We may share your personal data in the following circumstances:

• With your explicit consent
• With service providers who assist us in delivering our services
• When required by law or legal process
• To protect our rights, property, or safety, or that of others

Contact Information

For any questions, requests, or complaints regarding this privacy policy or our data processing practices, please contact us:

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify users of any material changes through appropriate channels and update the effective date accordingly.

Effective Date

This privacy policy is effective as of January 27, 2025, and supersedes all previous versions.